Track 1: Digital Business Innovation

Digital business innovation has been one of the underlying leitmotifs in the study of information systems, the driving force of business and society, and the raison d'etre of the talented people who have lead the digital revolution. Overall, digital business innovation transforms the fundamental nature of organizations using IT-oriented designs that enable new business models, processes, services, and products. Recent technological developments in cognitive computing, data analytics, blockchain, social media, and the internet of things have given impetus to the advancement of digital business innovation. The ever-growing stream of such innovation invokes questions and second thoughts about the pragmatic novelty in the use of digital technologies in ways that bring about progress, value, and positive change. While the potential benefits are enormous, there is also potential for undesirable consequences for individuals, organizations, and society at large.

In this track, we adopt a broad view that maintains information systems as technically grounded socio-semiotic systems. Accordingly, Digital Business Innovation refers to constructing new desirable alternatives that are created by shaping and disrupting social, physical, semiotic and technological environments via intentional IT-oriented design acts. In line with the conference theme, Data, Knowledge, Decisions, this track calls for a broader and inclusive view of IS scholarship that aspires to foster environmental, economic and social value and to suggest ways of using IT for digital business innovation that fulfils human needs. Submissions can apply any consistent theoretical frame, methodology, or unit of analysis. Both theoretical essays and empirical studies are welcome. Novel approaches to the study of IT innovation and related phenomena are particularly desirable. Representative topics include, but are not limited to the following:

  • Digital innovation and disruption in business and government
  • Innovation theory, models, and practices relevant to information systems
  • Crowdsourcing collaborations and business innovation
  • Peer-to-peer based digital innovation (e.g., sharing economy, blockchain)
  • Digital business models
  • Digital entrepreneurship
  • Innovative solutions using digital technologies (e.g., mobile devices, apps, robotics)
  • The relationship between design and business innovation
  • Requirements for systems and environments that support creativity and innovation
  • Innovation at the boundaries between social and technical or semiotics and technical
  • Innovation narratives and discourse
  • Social innovation and IT
  • Innovative approaches to sustainable value creation
  • Innovation as a process of exploring, generating and excluding of futures
  • Anti-innovation perspectives and unintended consequences of digital business innovation

Track chairs:

Sultana Lubna Alam
Deakin University

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Michel Avital
Copenhagen Business School

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John Campbell
The Australian National University

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